There will be no penalty charge for termination made after the minimum contract period (24 months).

You can check Unifi service availability in your area via the following methods

Check Coverage

Yes, you are allowed to change to the higher/lower speed package at any time. However, depending on your package selection, you will be tied to a new contract period if the package offers better value such as it comes with a new device, discounted price or any other value added regardless of whether you are within or beyond the contract period.

Unifi offers high-speed fiber broadband internet services in Malaysia, designed to meet various household needs from streaming and gaming to remote work requirements.

Unifi uses a high-speed fiber network that delivers exceptional connectivity for all your internet needs.

Unifi offers several home packages designed for different household sizes and usage patterns:

• Entry Level: Great for small households and apartments with 2 to 4 users/devices
• Family Package: Optimal for families, home offices and townhouses with 4 to 6 users/devices
• Gaming Package: Perfect for gamers and streamers in houses with 6 to 8 users/devices
• Power User Package: Lightning-fast speed for power users in larger homes with 8 to 10 users/devices
• Ultimate Package: Ultimate internet experience for large households with 10+ users/devices

Yes, there’s currently a limited-time offer of 3 months free for select Unifi Home packages.

Yes, Unifi provides complimentary installation service with every purchase. Certified technicians handle the entire setup process to ensure your system is perfectly installed and fully operational.

Unifi is committed to resolving any service issues within 24 hours of your report.

You can check Unifi service availability in your area through https://unifibroadbandpackage.com/check-coverage/

The minimum contract period is 24 months.

There are no penalty charges for termination made after the minimum contract period (24 months).

Yes, you can change to higher or lower speed packages at any time. However, depending on your package selection, you may be tied to a new contract period if the package offers better value (such as new devices, discounted pricing, or other added value), regardless of whether you’re within or beyond the current contract period.

You can view monthly bills and usage in one dashboard through Unifi’s account management system, providing better visibility to manage your account.

Consider your household size and internet usage:

• 2-4 users/devices: Entry level package for small households and apartments
• 4-6 users/devices: Family package for families, home offices, and townhouses
• 6-8 users/devices: Gaming package for gamers and streamers
• 8-10 users/devices: Power user package for larger homes
• 10+ users/devices: Ultimate package for large households

The packages support various internet activities including:

• Streaming
• Gaming
• Remote work
• General household internet usage across multiple devices